> Home / About Us
About Us
We Do It All, We Do It Right, We Do It With A Smile
On move day, we provide a professional and courteous moving crew to ensure your satisfaction. Our crews know how to move your cherished possessions and how to treat you as a valued customer.
After each move, our customers fill out a survey in which they evaluate our performance in seven different categories from Promptness to Overall Satisfaction. We then enter the results into our proprietary database which reveals the following:
- The majority our customers learn about us through referrals... we don't even advertise in the Yellow Pages!
- We average over 98% in every category!
- Courtesy and Expertise both score an extraordinary 99.9%!
Our Crews Work to Impress
At John's, we believe that great employees are the key to consistently superior service. That's why we concentrate on finding, training, and retaining the very best people. We also track our customers' overall satisfaction scores by individual employee, as seen below.
All of our employees are required to maintain a score of at least 97%. Our employees are all professional movers, motivated to go the extra mile to make a customer happy. At John's Moving & Storage we take customer satisfaction to the extreme!
John's Moving & Storage offers...
- Local, Intrastate, Interstate, & International Services
- Commercial & Residential Moving
- Safe, Secure, Vaulted Storage
- Packing & Crating
- The Triangle's Best Box Prices
|
|
John Kretschmer
|

