YOUR MOVING CHECKLIST
Protect Your Memories, Money, Move…
Before Your Move:
FMCSA develops, maintains, and enforces federal regulations that establish safe operating requirements for commercial vehicle drivers, carriers, vehicles, and vehicle equipment. FMCSA regulates interstate household goods movers and requires them to register with the agency. Its regulations assist consumers on interstate moves and define the rights and responsibilities of consumers and household goods carriers.
Federal Motor Carrier Safety Administration
1-800-832-5660 TTY: 1-800-877-8339
Ready to Move?
The Federal Motor Carrier Safety Administration (FMCSA) of the U.S. Department of Transportation (DOT) wants to make sure you have the information you need to “Protect Your Memories. Your Money. Your Move.” from moving fraud.
The best defense against moving fraud is to be informed and aware of your options when choosing a reputable moving company. While most household moves go smoothly, there are dishonest or “rogue” movers you should be aware of.
For more information on interstate moves, visit the FMCSA Web site at: www.protectyourmove.gov
You can also use this site to link to other government, law enforcement and moving industry information sources. This is very important if you’re looking for more detailed State and local information, including how to file a complaint.
Know Your Rights and Responsibilities Before Selecting a Mover
Before moving your household goods, movers are required to give you this brochure and a booklet entitled Your Rights and Responsibilities When You Move. They provide basic information that will help you understand the documents that a mover will ask you to sign. The booklet also explains your rights if your household goods are lost or damaged. Copies of this brochure and booklet can be downloaded from the Web site www.protectyourmove.gov, which has additional helpful consumer information.
Use Only Registered Movers
Make sure the mover you select has been assigned a USDOT number, is registered with FMCSA to engage in interstate transportation of household goods, and has the proper level of insurance. You can determine if a mover is registered with FMCSA by accessing www.protectyourmove.gov, or calling FMCSA at (202) 366-9805 for licensing and (202) 385-2423 for insurance.
Read and Understand All Information Provided by the Mover
The mover should provide you with the following basic documents as part of your move: