READY TO MOVE?
Tips for a successful interstate move…
Tips for a successful interstate move…
Protect Your Memories, Money, Move…
Federal Motor Carrier Safety Administration
1-800-832-5660TTY: 1-800-877-8339
www.protectyourmove.gov
The Federal Motor Carrier Safety Administration (FMCSA) of the U.S. Department of Transportation (DOT) wants to make sure you have the information you need to “Protect Your Memories. Your Money. Your Move.” from moving fraud.
The best defense against moving fraud is to be informed and aware of your options when choosing a reputable moving company. While most household moves go smoothly, there are dishonest or “rogue” movers you should be aware of.
For more information on interstate moves, visit the FMCSA Web site at:www.protectyourmove.gov
You can also use this site to link to other government, law enforcement and moving industry information sources. This is very important if you’re looking for more detailed State and local information, including how to file a complaint.
Before moving your household goods, movers are required to give you this brochure and a booklet entitled Your Rights and Responsibilities When You Move. They provide basic information that will help you understand the documents that a mover will ask you to sign. The booklet also explains your rights if your household goods are lost or damaged. Copies of this brochure and booklet can be downloaded from the Web site www.protectyourmove.gov, which has additional helpful consumer information.
Make sure the mover you select has been assigned a USDOT number, is registered with FMCSA to engage in interstate transportation of household goods, and has the proper level of insurance. You can determine if a mover is registered with FMCSA by accessingwww.protectyourmove.gov, or calling FMCSA at(202) 366-9805for licensing and(202) 385-2423for insurance.
The mover should provide you with the following basic documents as part of your move: